Customer Service Policy

/Customer Service Policy
Customer Service Policy 2018-08-21T09:15:59+00:00

Our site is dedicated to providing you with quality products and service.  Our designs are hand crafted by Artist/Designers from USA and Canada so each item is hand crafted using precious materials, precious and semi-precious stones so color, size may vary from piece to piece.   We carry limited quantities of each design so the artists can maintain the level of quality and craftsmanship rather than work in a volume producing environment and typically made upon request.


If you have any questions regarding

  • status of your purchase
  • custom designs (weddings, events, themes, etc.)
  • up and coming designs
  • other


Simply contact us at

  • and we will get back to you within 24 hours of your inquiry.
  • 928-379-6547 Direct or 916-257-7412 (text) Mon-Fri between 10:00 and 4:00 PST
  • If we need additional information to best service you, we will either email you or contact you by phone so be sure to provide your contact information and the best time to contact you.